Shipping Policy

Shipping & Delivery Policy

Last updated December 6, 2024

 

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://commodityfragrances.me/pages/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my shipping and delivery options?

We offer Standard shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Standard Shipping Fees

Standard shipping is free for orders over 200 AED. This Standard shipping will take about 2-5 business days, not including order processing time.

*ID details (including consignee number and expiration date) are mandatory for all shipments to Oman and for orders above 999 AED in Saudi Arabia. Please email customerservice@commodityfragrances.me with this information.

Please see the full breakdown of our shipping rates and options below:

Orders in the United Arab Emirates	Shipping Cost
Under 200 AED	15.00 AED
200 AED and above	Free

 

Orders in the Bahrain, Kuwait, Oman & Saudi Arabia	Shipping Cost
Under 1,200 AED	60.00 AED
1,200 AED and above	Free

 

Orders in the Qatar	Shipping Cost
Under 1,500 AED	75.00 AED
1,500 AED and above	Free

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Where do you deliver?

We deliver to most countries within the Middle East: Bahrain, Kuwait, Oman, Saudi Arabia, United Arab Emirates and Qatar. 

 

Do you deliver internationally?

We do not offer international shipping. If you do not see your country listed above, please visit our international site: www.CommodityFragrances.com

 

Are there other shipping restrictions?

Orders cannot be shipped to P.O. boxes and/or to to APO/FPO addresses

Not all shipping methods are available for certain items

Orders only ship on business days, which are Monday - Friday

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

Questions about returns?

If you have questions about returns, please review our Return Policy: https://commodityfragrances.me/pages/return-policy.

How can you contact us about this policy?

If you have any further questions or comments, you may contact us by:

• Email: customerservice@commodityfragrances.me

• Online Contact Form: https://commodityfragrances.me/pages/contact-us